Let’s Get In Touch
We’d love to hear from you. Whether you have a question, feedback, or need help with an order — our team is ready to assist.
Contact Information
Need support with your order or want to know more about our products? Reach out to us anytime.
Phone
+880 1617863560
support@genzoramart.com
Live Support
24h Chat Support Available
Address
Dhaka, Bangladesh
Frequently Asked Questions
Find answers to the most common questions about orders, payment, delivery, and support.
How can I place an order on Genzora Mart?
You can easily place an order by selecting your desired product, choosing size or quantity, and clicking Add to Cart. Then proceed to checkout, fill in your delivery details, and confirm your order.
What payment methods do you accept?
We accept bKash, Nagad, Bank Payment, Visa, MasterCard, and Cash on Delivery for selected orders.
Can I cancel my order after placing it?
Yes, you can request cancellation before your order is shipped. Please contact our support team as soon as possible.
How long does delivery usually take?
Delivery time may vary depending on your location, but most orders are delivered within 2–5 working days.
How can I contact customer support?
You can reach us through WhatsApp, Facebook, Instagram, TikTok, or by using the contact form on this page.