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Contact Us
We’d love to hear from you! Whether you have a question, feedback, or need help with an order — our team is ready to assist.
Get in Touch
Phone:
+880 17 0000000
24h Chat Support
E-Mail: support@genzoramart.com
Address: Dhaka
Do you have questions about how we can help your company? FAQ
FAQ
1. How can I place an order on MT Shopping?
You can easily place an order by selecting your desired product, choosing size or quantity, and clicking “Add to Cart.” Then proceed to checkout, fill in your delivery details, and confirm your order.
2. What payment methods do you accept?
We accept several secure payment options:
Cash on Delivery (COD)
bKash / Nagad / Rocket
Debit or Credit Card (via secure gateway)
3. Can I cancel my order after placing it?
Yes, you can cancel your order before it is shipped.
Once the order status shows “Shipped” or “Out for Delivery,” cancellation is not possible.
Please contact us immediately at support@genzoramart.com or call [Your customer service number] for assistance.